Analysis of effectiveness of rendering postal services by branches of the FSUE “Russian Post” in Perm Territory and by private economic entities

Шорохова А.В.1
1 Пермский национальный исследовательский политехнический университет

Journal paper

(РИНЦ, ВАК)
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Volume 6, Number 3 (July-September)

Please, cite as:
Shorokhova A.V. Analiz effektivnosti predostavleniya pochtovyh uslug filialami FGUP «Pochta Rossii» Permskogo kraya i chastnyh khozyaystvuyushchikh subyektov // Ekonomika, predprinimatelstvo i pravo. – 2016. – Tom 6. – № 3. – S. 251-274. – doi: 10.18334/epp.6.3.36116.

Indexed in Russian Science Citation Index: https://elibrary.ru/item.asp?id=27149121

Abstract:
The article has studied effectiveness of rendering postal services by branches of the state supplier and by private economic entities, their comparative characteristics in the pricing policy has been done.

Keywords: state services, postal communications, evaluation of effectiveness, availability of services, customer satisfaction level

JEL-classification: R10, R00, L87

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